Shopping Guide
Faq’s
Can I modify or cancel my order?
Yes, you reserve the right to modify or cancel your order within 24 hours of your order placement by contacting our customer support representative. After that, changes might not be possible if it’s already processed.
What should I do if I receive a damaged item?
In this case, you need to contact us within 48 hours with photos, and we’ll either replace the item or provide a refund, depending on what your preference is.
Are all items available online also sold at your pop-up events?
No, we have some exclusive collections that are only available at our pop-up events. Stay tuned to our “Upcoming Events” section to see what’s being offered at events.
Do you offer gift cards?
Yes, we offer digital gift cards that can be purchased online and sent via email for easy gifting and redemption.
How To Buy?
✓ Choose Your Preferred Category
Get started by exploring our main categories, including Handbags, Jewelry, and Accessories. Click on your preferred category to see our complete range of available products.
✓ Browse Our Unique Collections
Once stepping into a category, scroll through our curated collections. You will see a variety of styles and designs each collection offers, giving you a range of high-quality, trendy options to choose from.
✓ Select Your Item
Once you select an item you like, check if it has any customization options such as size, color, or design variations. Ensure that you choose the correct options before proceeding.
✓Choose the Quantity
If you want to buy more than one of the same item, use the quantity selector so the number of items you want to buy can be adjusted. This is perfect for gift purchases.
✓ Add to Cart
Once you finalize your choice, click on the button “Add to Cart”. After storing it in the cart, you can continue exploring for more products if you’d like.
✓ Review Cart
Right before proceeding, go to your shopping cart to review the items you selected earlier. This way can help you make adjustments, such as removing items or changing quantities, at this stage.
✓ Proceed to Checkoutt
Now, you are ready to click the “Checkout” button to go to the checkout page. Here, you will enter personal details, such as name and shipping address.
✓ Submit Shipping Details
Make sure to submit accurate shipping details, including your full address and postal code. This way, you can ensure your items are dispatched correctly and timely.
✓ Select a Shipping Method
Depending on where you live, you’ll be presented with diverse shipping options. Choose the one that best fits your needs based on delivery time and cost.
✓ Enter Payment Information
To finish, you will need to select your payment method and enter your payment details. Pee Tees Collection accepts major credit cards, debit cards, and PayPal for a safe, fast, and convenient transaction process.
✓ Review and Confirm Your Order
Double-check all the information, including your items, shipping address, and payment method. Once everything is correct, confirm your order by clicking the “Place Order” button.
✓ Receive an Order Confirmation
Once your shopping completes, you’ll receive a confirmation email containing all the details of your order, including a tracking number when your parcels have been delivered.
Contact our customer support team for further details here!
Item Availability
At Pee Tees Collection, we keep our inventory up-to-date and provide our customers with the best collections of handbags, accessories, and jewelry. However, item availability may vary due to the high demand for our unique products.
Restocking Items
We strictly focus on the “out of stock” aspect by frequently restocking in-demand products. We recommend you check back regularly for updates, as we always strive to restock our inventory. If there’s a specific item you’re interested in, and you don’t find it on our website, don’t hesitate to contact us for more information on its availability.
Limited Editions and Exclusive Collections
Certain items may have limited availability, and this may happen, especially with our exclusive collections. These unique pieces are often sold at pop-up events or offered in limited numbers. We recommend you frequently visit our “Upcoming Events” section to buy them when they’re available at events.
Pre-Orders
If out-of-stock products are expected to be replenished soon, we may offer a “pre-order” option. You simply need to follow the instructions shared on the product page to secure your item in advance. Pre-orders will be shipped once the item is available.
Availability Updates
To stay informed on our products’ availability, we recommend subscribing to our newsletter or following us on social media, including Facebook, Twitter, and Instagram. We frequently announce restocks, new arrivals, and limited-edition releases.
Contact our customer support team for more details here!
Payment
At Pee Tees Collection, we offer safe, fast, and convenient payment options for all customers in Ontario, Canada.
Payment Methods We Accept
We accept all mainstream credit cards (Visa, MasterCard, American Express), debit cards, and PayPal. These are secure, fast, and convenient payment methods, ensuring a smooth transaction process for all purchases.
Secure Transactions
We value your payment security by offering reliable gateways that protect your personal and payment details. Our website has an encrypted system that handles your payment transaction information safely.
Billing Information
We recommend making sure your billing details are consistent with the file records and your payment provider to avoid order processing delays or issues.
Refunds
The original payment method will be used to entertain your eligible refund requests. Refund times may vary based on the payment provider.
Feel free to contact us if you have any questions regarding payment options.
Shipping & Deliveries
At Pee Tees Collection, we aim to provide a seamless shopping experience from start to finish, including fast and reliable shipping.
Shipping Area
We currently serve customers who live in Ontario, Canada. Unfortunately, we do not ship orders internationally or out-of-province at this time.
Processing Time
We take 1-3 business days to proceed with orders. Orders placed on weekends or holidays may experience a slight delay.
Delivery Time
Once an order is shipped, parcels typically arrive within 5-7 business days, depending on where you live and any external factors that might delay delivery
Shipping Costs
Shipping costs are calculated at checkout based on your location, the shipping method selected, and the size of the order. Right before the completion of a purchase, you can see the final amount.
Tracking Information
You will receive a tracking number in your inbox once your order has been delivered, enabling you to follow its progress.
Feel free to contact our customer service representative here! for any inquiries or concerns about the order delivery. Thank you for shopping with Pee Tees Collection!
Exchange & Return
At Pee Tees Collection, we strive to ensure your complete satisfaction with every purchase. If you are not fully satisfied with your item, we offer a simple exchange and return policy to make the process easy for you.
Return Period: You have 10 days from the date of purchase to initiate a return.
How to Return an Item:
1. Ensure that the item is unused and in its original packaging with all tags attached.
2. Contact our customer service team at [Your Email Address] to request a return authorization.
3. Pack the item securely and include the original receipt.
2. Contact our customer service team at [Your Email Address] to request a return authorization.
3. Pack the item securely and include the original receipt.
Exchanges: If you would like to exchange your item for a different size or color, please specify this in your return request.
Refunds: Once your return is received and inspected, we will process your refund to the original payment method. Please note that a minor amount will be deducted from your refund related to the delivery charges already paid. Additionally, exchange or return shipping costs will be your responsibility.
We appreciate your understanding and cooperation. If you have any questions or need assistance, feel free to reach out to our customer service team. Thank you for choosing Pee Tees Collection!
Contact our customer support team for exchanges and returns here!
Discounts / Promotional Codes
Your Discount Code
By entering your discount code during the checkout process under the “Gift Card or Discount Code” field in the “Payment” step, you will see the discount in the final price.
Auto Discount?
No, you need to manually enter the code in the “Discount Code” field and click “Apply” to be shown in the final amount.
Promotion
Stay informed about expected promotions by checking our website from time to time, following us on social media, or signing up for our newsletter for updates.
Contact our customer support team for more details here!
